Clients are encouraged to wear masks in the waiting room and maintain social distancing. If you would like your provider to wear a mask during the session, please communicate this to your provider.

Before coming to your appointment, please screen yourself using the questions below. If you have any of the symptoms listed, your choices are either a telehealth appointment or cancelling your in-person appointment. You may only choose the telehealth option, however, if you have already completed telehealth paperwork and have confirmed that your insurance covers telehealth sessions.


1. Have you had any of the following symptoms within the last 72 hours? 

  • Fever

  • Cough

  • Shortness of breath

  • Chills

  • Sore throat

  • Runny nose

  • Muscle pain

  • Headache

  • New loss of taste or smell

2. If you have had any of the above symptoms, has it been less than 7 days since your first symptom?

3. Have you been around anyone who has exhibited the above symptoms or who has been diagnosed with COVID-19 in the past 14 days. (If so, wait 14 days past the last day of contact with the sick person to come to the clinic.

4. Are you living with anyone who is sick or quarantined? (If so, wait 14 days past the last day of symptoms in the sick person to come to the clinic.)

5. Have you been told by a healthcare provider or the Department of Health to self-quarantine or self-isolate due to actual or suspected exposure to COVID-19?


If you answer NO to questions 1-5, you may attend your appointment.


If you have been diagnosed with COVID-19, wait to come to the clinic until:

  • You do not have a fever (temperature is below 100.4° F).

  • You are no longer experiencing respiratory symptoms (cough, shortness of breath), chills, sore throat, runny nose, muscle pain, headache, new loss of taste or smell.

  • These symptoms are gone for at least three days (72 hours) without the use of fever-reducing medicine.

  • 10 days have passed since symptoms first appeared.

For the most up to date information on COVID-19 please visit the Wisconsin Department of Health Services and/or the Wisconsin Economic Development Corporation.